SMS Messaging Consent

Consent to Receive SMS Messages

Your employer may add your mobile number to RiskWise so you can receive work-related text messages sent on your employer's behalf. The first text you receive from a company is a one-time notice that names the company and tells you how to opt out. Providing a phone number is optional. Employees who do not wish to receive SMS notifications may still access all RiskWise features via email notifications or by logging into the platform directly. These messages are work-related notifications only and include:

• Safety toolbox talk delivery and reminders
• Compliance deadline reminders
• Document signature requests
• Training schedule notifications
• Account notifications

How Consent Is Collected

SMS notifications are optional. The employer adds the phone number. On the team pages where a number is entered, the employer confirms it has obtained the employee's verbal or written consent to receive work-related texts. Providing a phone number is not required to use RiskWise. Employees can access all platform features via the web app or email. Phone numbers are used for work-related notifications only. The first message sent to a new number is a one-time notice naming the employer and explaining how to opt out; the work message follows it.

Message Frequency

Message frequency varies based on your employer's safety program configuration. Typical frequency is 1-4 messages per week. Messages are sent only during normal hours (6:30 AM - 7:00 PM in the company's local time zone); messages triggered outside that window are delivered the next morning.

Message and Data Rates

Message and data rates may apply. RiskWise does not charge for SMS messages, but your mobile carrier's standard messaging rates may apply. Contact your carrier for details about your messaging plan.

Opt-Out Instructions

You can opt out of SMS messages at any time by replying STOP to any message from RiskWise. You will receive a one-time confirmation message and no further SMS messages will be sent. You may also contact your employer or email Hello@GetRiskWise.com to request removal.

Help

For help, reply HELP to any message from RiskWise, contact your employer, or email Hello@GetRiskWise.com.

No Marketing Messages

RiskWise does not send marketing, promotional, or advertising messages via SMS. All messages are work-related safety, compliance, and account notifications initiated by your employer through the RiskWise platform.

Data Privacy

Your phone number is stored securely and used only for delivering work-related notifications through the RiskWise platform. We do not sell, share, or rent your phone number to third parties. For more information, see our Privacy Policy.

Supported Carriers

SMS messages are supported on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Contact

If you have questions about SMS messaging, contact us at: Hello@GetRiskWise.com